FAQs
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To determine your wrist size for bracelets, use a tape measure and wrap it around your wrist. (If you only have a ruler, you can use a bit of string, marking where it meets together on your wrist, and measuring it out that way).
Each product has its dimensions listed in the description section. The LENGTH of the bracelet is the size that you’re comparing your wrist length to. For example if your wrist is 6.5”, a bracelet of 6.5” length will be a snug fit, while 7” length will have a looser fit.
It depends on your preference for how you like to wear bracelets (loosely/snug). Refer to the diagram below for a more in-depth measuring explanation or visit the Contact page.
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To determine your ring size, use a tape measure or string and wrap it around which finger you want to measure, this will tell you the circumference. (Don’t forget while measuring, that you should allow some wiggle room for the ring to fit over your knuckle).
Once you have your finger measured, use this ring size chart below to find out what the corresponding ring-size is that will fit your finger best. For example, if your index finger measures 2.25” (5.7 cm), it would be a size 8 (US).
If you have any questions about sizing, please get in touch and go to the Contact page.
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Once an order is placed, please allow 1-2 days to process and ship out. If you have any questions concerning your order, please visit the Contact page here.
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We offer a Pick-Up option at checkout as an alternative to shipping. If you live in CORTLAND, New York or HOMER, New York (13045 or 13077), the Pick-Up option is available to you!
Our hours of operation are:
Monday-Tuesday 10:00am - 6:45pm
Thursday-Friday 10:00am - 6:45pm
The default location and available days and times for picking up your order is listed when you go to check out and place your order.
If the location is unexpectedly closed and an alternate place is needed, you will be contacted via phone or email to make arrangements. For other inquiries about picking up your order please visit the Contact page to get in touch!
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Sometimes confirmation emails will end up in the spam or junk folder. Please check there and you can mark contact@kmarieartifex.com as not spam / not junk. In the rarer circumstances, that the email does not reach you, please contact us directly here.
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It happens! Sometimes you need to send an order back, whether it’s the wrong size, not quite what you were looking for, or maybe it was a gift for someone but it wasn’t exactly their style. We get it - K Marie ArtifeX’s mission is to make your shopping experience painless and let you shop with confidence! This includes our painless and hassle-free returns. Please visit our Returns page for more information about returning an order.
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If you have decided to purchase a piece that has been polished with wax (i.e. raku or burnished with sigillata), caring/cleaning your new addition is simple! These pieces are polished and buffed using a blended wax (carnauba and beeswax) typically used for stone and concrete. The brand that is used on these vessels has a hint of citrus from orange and lemon extracts.
To clean off dust, it is recommended that you use a simple duster or slightly dampened paper towel and gently wipe the surfaces. Avoid using heavy cleaners that contain bleach or other stronger cleaning chemicals.
If you have further questions feel free to send us a message at contact@kmarieartifex.com
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Measuring Wrist Size
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Measuring Ring Size
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Pick-Up Info